Frequently Asked Questions
Who is Thrive Naturals?
We founded Thrive Naturals on the basis that if we are not living life to its fullest – if we are not THRIVING – then we are just not living.
At Thrive Naturals, we are committed to bringing our customers only the highest quality, all natural products. We ensure that they never contain synthetic ingredients or fillers. Your body deserves and needs the best to Thrive. It is with this focus that our researchers scour the earth to find the best, most natural and pure ingredients for you. If it does not meet our very strict specifications, then we will not offer it in our products. The purer the ingredients, the better your body will absorb their properties.
Our researchers triple-check every products for quality and potency using a GMP-certified lab registered with the FDA. This commitment to excellence is the Thrive pledge to deliver only the best, most potent and pure products.
How do you ensure a quality product?
Our laboratory, which is located here in the USA, is a source of pride for us. We constantly test to guarantee that we deliver the high quality our customers have come to expect. Our laboratory adheres to strict Good Manufacturing Practices (GMP). Plus, to meet even higher standards, we subject our products to additional third-party testing to ensure that every ingredient is absolutely pure.
How can I return the product if I am not satisfied?
We are so confident that you will see the results you desire, that we are proud to offer a 1-Year Money Back Guarantee and Exchange program. To read more on our Return/Exchange Policy, please click here.
What are your phone hours?
Our phones are open and ready to take your call Monday – Friday from 8AM – 5PM PST. You can reach us at 1-800-371-8131. You can also reach us through our online chat during our business hours.
After I place my order, will anything else be charged to my card or sent to me in the future?
Absolutely not! You will only be billed and shipped for the product you order from us today. You will never be placed into any automatic monthly billing program. We respect you and the confidence you place in us to serve you with integrity.
Which forms of payment do you accept?
We accept all major credit cards & PayPal.
When will my order be shipped out?
We know that you are eager to get your products, and so our commitment is to ship your products within 1-3 days of your purchase.
What shipping options do you have available?
We ship via USPS because they get our products to you quickly!
How can I track my shipment?
We will send you an e-mail with your tracking number within 1-3 days of you placing your order. If you have any questions about your order or need help tracking it, just give us a call or Live Chat with us, and we will be glad to help you. You can reach us at 1-800-371-8131.
Can I save money by ordering larger quantities?
Yes! We created special packages so that you can save money when you purchase larger quantities. As an added bonus, we offer Free Shipping when you order from one of our special multi-bottle packages. Be sure to check out our specials on each of our product pages.
Is it safe to order online?
Yes! Our site is monitored daily by our security team to ensure that your transactions are safe so you can shop with confidence. We use the latest in software and hardware technology so you can be assured that your credit card information is secure.
Where is Thrive Naturals located?
Our corporate office is located in Los Angeles, CA where our research team has access to cutting edge nutrition and health advancements. We manufacture all of our products in the USA.
So, why should I order from Thrive Naturals?
We know you have many options when shopping online. At Thrive Naturals, we are focused on bringing our customers only the highest quality products. We want to help you achieve your health goals and Thrive! We want you to love your experience with us, and we know that if you do, you will tell others. We are excited and honored to have you join our community. Take a moment to read Our Story to learn more about who we are and how we came about.